Residential Customers
A Note to Our Residential Customers Considering the Purchase of Commercial Kitchen Equipment
Dear Rapids Residential Customers,
First, we appreciate your business! While our website tends to be designed to cater to our commercial restaurant customers, we value you and continue to make our website accessible for all. However, when shopping as a residential customer, be sure to mind the following information.
Many of our commercial refrigeration and cooking appliance offerings are not intended for residential use and therefore may not meet your expectations. Commercial kitchen equipment…
- Is built for commercial functionality and heavy usage – items may not meet the aesthetic or usability standards of a home kitchen.
- Requires more power than traditional appliances found in home kitchens.
- Often requires additional ventilation and fire-suppression systems to adhere to building codes because they produce more heat than traditional appliances.
- Produces louder sounds than traditional appliances found in home kitchens.
- Is delivered palletized and requires further logistical expense when delivered to a residential location.
- If installed in a home kitchen, will likely void the item’s manufacturer warranty as well as potentially voiding your home insurance.
**Rapids reserves the right to deny sale and/or shipment of any items intended for residential usage. If this occurs you will be notified accordingly.**
If you have any questions or concerns about the use of kitchen equipment in a residential setting, please call a Rapids sales associate at 1-800-899-6610.
If you have wrongfully purchased a piece of kitchen equipment and your unit has not been delivered, call a Rapids customer service representative at 1-800-899-6610.
