Welcome To The New and Improved Rapids Website!
- Apr 12, 2018
We at Rapids are thrilled to finally be able to share the fruits from months of labor with our customers: our redesigned website! This website redesign has a new, more up-to-date look, and has streamlined or expanded upon some of the functions of our old site.
A Thank You to Our Customers
As we continue to work on the site, we want to thank you in advance for your patience with any kinks or slowness you may encounter.
Exploring What's New
Our upgraded website has a number of new features we are sure you will love!
Narrow Your Inquiry with Advanced Search
Sometimes, normal search just doesn't cut it - whether you aren't sure how to describe what you're searching for, or you have way too many results to sift through, the end result is usually frustration. While it may not solve all of your problems, Advanced Search is a great tool to help you find exactly what you are looking for. You can search by a number of different criteria, including SKU, price, brand, MPN, name, and more!
You can find this option right about the normal search bar.
Chatting With a Sales Associate is Now Easier Than Ever
While our old website did offer a chat feature, it didn't have a lot of extra functionality. This new chat is incorporated into the browsing window (as opposed to in a pop-up), and will provide the sales associate with additional information (such as the page you are currently viewing) to help us understand your question as quickly as possible.
See More Information in Your Search Results
Trying to decide what items you are interested in from just a picture and part of a name can be difficult. Our new site offers a better option: List View. After you search, choose list instead of grid, and you will be able to see the whole name of the item, as well as a short description that can simplify the process.
See What Others are Searching For
Need a little inspiration? Take a look at our search terms cloud (which can be found directly under Advanced Search - see image above) to see the most popular words or phrases people use when searching our site. You might just see something your restaurant or bar needs!
Noticed Something That Isn't Working Correctly?
Let us know so we can fix it! Just send an email describing the issue to paul.adams@rapidswholesale.com (screenshots and detailed explanations are appreciated), and we will start working towards a solution.