Residential Customers

A Note to Our Residential Customers Considering the Purchase of Commercial Kitchen Equipment


Dear Rapids Residential Customers,


First, we appreciate your business! While our website tends to be designed to cater to our commercial restaurant customers, we value you and continue to make our website accessible for all. However, when shopping as a residential customer, be sure to mind the following information.

Many of our commercial refrigeration and cooking appliance offerings are not intended for residential use and therefore may not meet your expectations. Commercial kitchen equipment…

  • Is built for commercial functionality and heavy usage – items may not meet the aesthetic or usability standards of a home kitchen.
  • Requires more power than traditional appliances found in home kitchens.
  • Often requires additional ventilation and fire-suppression systems to adhere to building codes because they produce more heat than traditional appliances.
  • Produces louder sounds than traditional appliances found in home kitchens.
  • Is delivered palletized and requires further logistical expense when delivered to a residential location.
  • If installed in a home kitchen, will likely void the item’s manufacturer warranty as well as potentially voiding your home insurance.

**Rapids reserves the right to deny sale and/or shipment of any items intended for residential usage. If this occurs you will be notified accordingly.**


If you have any questions or concerns about the use of kitchen equipment in a residential setting, please call a Rapids sales associate at 1-800-899-6610.


If you have wrongfully purchased a piece of kitchen equipment and your unit has not been delivered, call a Rapids customer service representative at 1-800-899-6610.

A Note to Our Residential Customers Considering the Purchase of Commercial Kitchen Equipment

Dear Rapids Residential Customers,

First, we appreciate your business! While our website is primarily designed to cater to our commercial restaurant customers, we value your support and strive to make our offerings accessible to everyone. However, when shopping as a residential customer, please keep the following information in mind.

Commercial kitchen equipment in a residential home can be a good option for professional chefs, amateur cooks, or food enthusiasts looking to create a high-performance kitchen. It can also be a unique interior design choice, adding a distinctive look to your space. However, there are many factors to consider before installing commercial-grade appliances in your home, including the following:

  • Commercial kitchen equipment is built for heavy-duty use – It may not meet the aesthetic or usability standards typically expected in a home kitchen.
  • Power requirements – Commercial appliances often require more power than traditional home kitchen units, necessitating electrical upgrades.
  • Ventilation and safety concerns – They may require additional ventilation and fire suppression systems to meet residential building codes due to higher heat output.
  • Sound levels – These units often produce louder sounds than standard residential appliances.
  • Shipping and logistics – Items are usually delivered on pallets, which can incur additional handling and logistical costs when delivered to a residential address.
  • Warranty and insurance impact – Installing these items in a home kitchen can void the manufacturer’s warranty and may also impact your home insurance coverage.

* Please note that Rapids reserves the right to deny the sale and/or shipment of items intended for residential usage. If this occurs, you will be notified accordingly.

If you have any questions or concerns about using commercial kitchen equipment in a residential setting, or if you have mistakenly purchased a commercial item that has not yet been delivered, please call a Rapids sales associate at 1-800-899-6610 for assistance.